Privacy Policy

Welcome to usacalzedonia.com!

When you browse our websites or use the services made available within them, we may collect some of your personal data (hereinafter the “Data”). We therefore invite you to carefully read the following information: they describe the Data we collect, the purposes, and the rights you are entitled to as a Data Subject. If you want a more complete overview of the principles we follow in the management of our websites and the protection of your Data, we invite you to read the General Conditions of our websites.

The processing activities described in this Privacy Notice refer solely to the services available on our website or in our stores. We inform you that within our site there may be links to websites owned by third parties that are directly responsible for the processing activities carried out there, and we invite you to consult their respective privacy and cookie policies.

Notice at Collection for California Users

Under the California Consumer Privacy Act (“CCPA”), California consumers shall receive certain notices and information regarding the collection and use of their personal information. This page is intended to provide the Notice at Collection and Privacy Policy required by the CCPA.

We may collect Personal Information from you and use it for specified purposes. For a list of categories of Personal Information that we collect and the purposes for which we use such Personal Information, see the sections below.

We may disclose Personal Information to third parties to engage them for online advertising and may collect your personal information when you visit our websites. In such cases, such information may be transferred to third parties through profiling cookies only on the basis of your explicit consent. For this reason, since we require your explicit consent to the use of third-party profiling cookies and the subsequent communication of such information to these third parties, the right to opt-out of your personal information sale, established by CCPA, does not apply. To learn more about profiling cookies and how to manage the use of such cookies, please visit our Cookie Policy.

Sharing excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. Currently, we do not sell personal information, except in the case indicated above with reference to profiling cookies.

With reference to the personal data collected for the use of the services available on this website and at our shops, the Data Controller is usacalzedonia.com You can contact usacalzedonia.com by writing to the privacy office.

To give you access to our services and contents, we may collect:

  • Personal and contact data collected through our online forms.
  • If you have received a Gift Card as a gift, to deliver it and allow you to use it, we will use your contact details, such as your name and email address. These data are communicated to us by the purchaser at the time of purchase.
  • To make a purchase, in addition to the Data indicated on the online forms, you may be asked for additional information, such as data relating to the payment method used and data for product shipment and billing. We do not process data relating to your chosen payment method, which are instead collected exclusively by the chosen payment service provider.

Providing such data is optional, but some fields are marked with asterisks. Those fields are mandatory; failing that, we will not be able to provide the requested service. We will never ask for special categories of Data (revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, health status, sexual orientation, etc.) or judicial Data.

We may also collect:

  • Information that we acquire when examining your interactions with us via email and newsletters, through our websites and any App.
  • Information shared by you through your social networks.

We will process the Data you provide only for purposes related to each service requested and used. We may use your Data for other purposes only with your prior consent or, in limited cases, in the presence of our legitimate interest.

Below is a list of all the purposes for which we collect your personal data. We process your Data using IT and telematic tools, in compliance with legal provisions to ensure security, confidentiality, accuracy, updating, and relevance. Help us ensure your Data is always accurate by communicating updates to our privacy office.

To achieve the purposes for which we use your data, we need to communicate them to these categories of subjects:

  • usacalzedonia.com staff in charge of managing our website and services available online and in stores.
  • usacalzedonia.com suppliers (e.g., service providers, IT platforms, consultants): these subjects use your data as data processors.
  • Commercial franchising company staff for loyalty programs, personalized assisted sale, product purchase in shop with home or in-store delivery, and e-receipt sending.
  • Credit institutions, shipping and transport companies, insurance companies: these subjects act as independent Data Controllers.

We use cookies in some areas of the site. Please read our Cookie Policy, to be consulted together with this information. On our website you may also find social buttons/widgets depicting icons of social networks and interactive social walls. These “buttons” allow users to interact directly with the social network. In some areas, you may also find social login to access your reserved area through your social network account.

Personal data collected may be transferred outside the European Union in compliance with applicable regulations (e.g., signing Standard Contractual Clauses or to countries with an adequacy decision).

usacalzedonia.com has appointed a Personal Data Protection Officer, who can be contacted via the privacy office.

What rights may you exercise as a data subject? We undertake to respond to your request as soon as possible and no later than thirty days from receipt. In particular, you may exercise the following rights:

  • Right of access.
  • Right to request correction or integration of your data.
  • Right to request deletion of personal data.
  • Right to obtain limitation of processing.
  • Right to data portability.
  • Right to revoke consent.
  • Right to object at any moment to processing based on our legitimate interest.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

In particular, if you are a California resident, under the CCPA you have the right to request deletion of personal information we have collected from you. Once we receive and confirm your verifiable consumer request to delete, we will delete (and communicate to our service providers to delete) your personal information, unless an exception applies. With reference to the right to access/to know and the right of erasure/to delete, you may submit your requests free of charge via our privacy office. We will need to verify your identity before processing your request. We will only use personal information provided in connection with a consumer rights request to review and comply with the request. Once submitted, you will receive an email as soon as feasibly possible, but no later than 10 business days, confirming receipt. We will respond within 30 days (or 45 days for California consumers). Any disclosure will cover the entire period from your registration (or the preceding 12 months for California consumers). In certain circumstances, we may decline a request.

If you are a California resident, under the CCPA you may institute a civil action for statutory damages in certain cases of data breach due to lack of reasonable security procedures. If we cure the noticed violation within 30 days and provide a written statement, no action may be initiated. If you are a California resident, the following rights also apply:

  • Right to Opt-Out of Personal Information Sale: Currently, we do not sell personal information, except for profiling cookies. Please visit our Cookie Policy for more information.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your rights. However, if the exercise of rights limits our ability to process personal information, we may no longer be able to provide you with our products or services.
  • Financial Incentives: You have the right to be notified of any financial incentive offers and their material terms, the right to opt-out at any time, and not to be included without your prior informed opt-in consent. We do not offer any incentives at this time.

Authorized Agent: In certain circumstances, you may use an authorized agent to submit requests on your behalf via our privacy office. We will require proof of written permission. If the agent cannot provide your signed permission, we may deny the request.

We reserve the right to periodically update the content of this page. We therefore invite you to consult this privacy notice regularly to stay up to date with any changes.